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Replacing a failed HMI: same model, successor or another make

When an operator panel fails, the project file decides the route. What a replacement HMI must match, and how the same model, a successor and another make compare.
Author
Sparehawk
Reading time
3 min read
Published
  • Maintenance
  • Obsolescence
  • Migration

A failed HMI panel can be replaced three ways. The same model takes the existing project as it is and is the fastest. A successor from the same maker needs the project converted and every screen checked. A panel from another make means rebuilding the screens. Whichever you choose, match the cutout, resolution, supply, interface and software version, and find the project file first.

An operator panel rarely fails all at once. The touch layer stops responding in one corner, the backlight fades, or the panel no longer starts after a power cut. When it goes, the machine may still run, but nobody can operate it. There are three ways back, and the right one depends less on the panel than on the project file behind it.

What a replacement has to match

  • Cutout: the hole in the cabinet door. A different size means metalwork or an adapter plate.
  • Screen size and resolution: screens are drawn in pixels. A project made for 800×480 does not simply fill a 1024×600 or 1366×768 display.
  • Supply: most panels run on 24 V DC, some on mains voltage.
  • Interface and protocol: PROFINET, EtherNet/IP, PROFIBUS or a serial link, matching the controller.
  • Software: the configuration software and version the project was built with, and the runtime licence on the panel.
  • Front protection: the IP code of the front once mounted, often IP65.

Before anything else, find the project file and note the software version. Without them, every route takes longer.

Same model: the shortest way back

The same ordering code, whether new, new surplus or refurbished, takes the project as it is. Check the firmware or device image on the replacement: some makers require it to match the software version of the project, and changing it may need the original configuration tool. Repair is the other same-model route. Touch layers and backlights are common repairs, and you get your own panel back with its settings.

A successor from the same maker

Makers name successors for their discontinued panels, sometimes with a larger screen for a similar cutout or with an adapter frame. The project usually converts in the maker’s own tool; in TIA Portal, for example, the device in a SIMATIC project can be changed and the screens adapted to the new size. Expect to adjust layouts, check every screen and test alarms and recipes. The guide to finding a replacement part shows where makers publish successors.

Another make: a small project

A panel from another maker needs the screens rebuilt in its own software, the tags mapped to the controller again and the whole interface tested. It is worth it when the old family is out of support and the machine has years ahead of it, or when several machines move to one panel family at once. Budget engineering time, not only the hardware.

How to choose

RouteProjectChoose it when
Same modelLoads as it isThe machine has to run today
SuccessorConverted and checkedThe family is discontinued and a planned stop is possible
Another makeRebuiltThe machine has years ahead and the panels are being standardised

If the machine has to run while a successor is engineered, buy a same-model spare first. Search the full ordering code, or post a wanted request if nobody lists it.

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Frequently asked questions

1.1

Can I load my HMI project onto a newer panel?

Usually, after converting it to the new device in the maker’s configuration software. Expect to adjust layouts for a different screen size and to test every screen.
1.2

What should I check before buying a replacement HMI?

The cutout, the screen size and resolution, the supply voltage, the interface and protocol, the software version of the project and the IP code of the front.
1.3

Can a broken HMI touch screen be repaired?

Often. Touch layers and backlights are common repairs, and you get your own panel back with its settings and licence.
1.4

Does a different resolution matter?

Yes. Screens are drawn in pixels, so a project made for one resolution needs rescaling and checking on another.
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